Although there is a strong need of Knowledge Management from both academia and practice, the subject is not well research. It is evident that no extensive studies have done on knowledge management practices within the Healthcare organizations in Bangladesh. Internationally, knowledge management practices and its implications have received significant attention. However, when coming to Bangladesh, there have been hardly any studies done about the practices of knowledge management and its implications. So the study of knowledge management practices in healthcare organizations in Bangladeshi context is necessary.
Knowledge Management helps firms learn from past mistakes and successes. It better exploits existing knowledge assets by re-deploying them in areas where the firm stands to gain something, e.g. using knowledge from one department to improve or create a product in another department, modifying knowledge from a past process to create a new solution, etc. It also promotes a long term focus on developing the right competencies and skills and removing obsolete knowledge. It enhances the firm’s ability to innovate. It enhances the firm’s ability to protect its key knowledge and competencies from being lost or copied. Unfortunately, KM is an area in which companies are often reluctant to invest because it can be expensive to implement properly, and it is extremely difficult to determine a specific ROI. Moreover KM is a concept the definition of which is not universally accepted, and for example within healthcare organization one often sees a much shallower, information-oriented approach.