Understand the role of the social care worker
1.1 Explain how a working relationship is different from a personal relationship.
When you’re at home with your partner or family, you will be very relaxed and have a different relationship with those around you. You can have physical contact, talk in slang. You would be close and intimate with the people around you. You would also spend a lot of time with your family and partner although when in a working relationship you will only have slots of time you can spend with them.
In social care settings there are many different types of relationships you will have with different people. The relationships you have with your colleagues and the service users will be different to the relationships you encounter outside of the social care setting. It’s very important that the working relationships you have are professional and efficient. Working relationships are different to normal relationships as in a working relationship you need to create boundaries with your service users. This is so that your service users know as you are still there to help them you are their social worker not their friend. Boundaries also ensure that you don’t have physical contact with the service users as to some this may be misconstrued for something it’s not. You need to ensure that you stick to the employer professional code of conduct. Such as; staff should not enter a sexual/romantic relationship with a service member.
1.2 Describe different working relationships in a social care setting.
There are 4 main working relationships you will have working in a health and social care setting such as;
o Other professionals such as doctors and paramedics
o Service users we care for and their family and friends
For each one of these you will develop different types of working relationships. Some will be more professional than others. For example with managers you will act more professionally than when communicating with your colleagues.