If a child or a young person alleges harm or abuse we would follow the policies and procedure in our own setting. We would take the allegation seriously and listen to the child or young person. Explain about confidentiality do not promise confidentiatility We would not judge or critise the child or young person. We wouldn’t act shocked or display disbelief. Try to clarify what happened without over questioning or asking direct questions. Write down what the child or young person has said. Be honest about what will happen next.
Report the allegation to the manager or the designated safeguarding officer for the organisation. The child or young person should be protected